Frequently Asked Questions

Minimum deposit amounts vary by payment method and are displayed in your account cashier before you confirm a transaction. For most methods available to Pakistani users, the minimum is displayed in PKR at the point of deposit. We recommend checking the cashier for the current minimum, as these figures may be updated periodically. There are no hidden deposit fees charged by 88et — though your payment provider may apply their own transaction charges independently.

Available payment methods are displayed in your 88et cashier and may include bank transfers and other options configured for your account region. Payment-method names such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are referenced as familiar local payment services — 88et does not claim that any of these providers endorse or support gambling transactions. You should independently verify whether your chosen payment provider permits gambling-related transfers under their own terms and conditions.

Withdrawal processing times depend on three factors: your KYC verification status, the payment method selected and your provider's own settlement schedule. Withdrawals will not be processed until identity verification is complete. Once approved by 88et, funds are transferred promptly — though the time for the amount to appear in your bank account or wallet depends entirely on the payment provider. We recommend checking your withdrawal status in the cashier and contacting support if processing exceeds the displayed estimate.

As a general policy, 88et processes withdrawals to the same payment method used for deposits. This is a standard anti-fraud and anti-money laundering measure — funds should return via the same channel they entered. If your original deposit method is no longer available, contact our support team before requesting a withdrawal. We will review your account history and guide you through the process for approving an alternative withdrawal method, which may require additional verification steps.

Withdrawals may be held for several reasons: incomplete KYC verification, pending identity document review, active bonus wagering requirements that have not yet been met, or a routine security review triggered by account activity. The most common reason for first-time withdrawal delays is outstanding KYC documentation. Log in to your account, check whether any documents are listed as pending, and upload them through the verification section. If the hold persists after KYC is complete, contact support with your withdrawal reference number.

88et uses SSL/TLS encryption to protect all data transmitted between your device and our servers. Sensitive data including KYC documents and financial records is encrypted at rest. Account access is protected by password authentication, and we conduct regular security reviews of our infrastructure. You play an important role too — use a unique, strong password for your 88et account, do not share your login credentials with anyone, and log out after sessions on shared devices. If you suspect unauthorised access, contact support immediately.

88et offers a full suite of responsible gambling tools accessible directly from your account dashboard: deposit limits (daily, weekly and monthly), loss limits, session time limits, reality check alerts during play, short-term cooling-off periods and self-exclusion for extended or permanent breaks from the Platform. All restrictions take effect immediately upon activation. Increases to limits require a mandatory cooling-off period. For full details, visit our Responsible Gambling page.

Self-exclusion can be requested through your account dashboard under the Responsible Play section, or by contacting our support team directly via live chat or email at [email protected]. Self-exclusion requests are processed promptly — there is no waiting period before the restriction becomes active. Once self-excluded, you will not be able to log in or deposit. Your real-money balance will be returned to you after open wagers are settled, subject to completed KYC verification.

88et does not provide legal advice and does not claim that online gambling is lawful in Pakistan. The Prevention of Gambling Act, 1977 governs gambling activity in Pakistan, and online gambling may be subject to additional restrictions. 88et is not licensed by or affiliated with the Government of Pakistan, PTA, the State Bank of Pakistan or any Pakistani provincial authority. Users in Pakistan are solely responsible for determining whether their participation in online gambling complies with applicable local law. We present this information openly so players can make informed personal decisions.

If you believe gambling is negatively affecting your finances, relationships or mental wellbeing, please act now rather than later. Log in to your 88et account and activate deposit limits, a cooling-off period or self-exclusion immediately — these tools take effect without delay. You can also contact our support team at [email protected] or via live chat to request self-exclusion directly. If you need professional support, consider reaching out to a mental health professional or addiction counsellor in your city — services are available in Karachi, Lahore, Islamabad, Rawalpindi and other major Pakistani cities. Visit our Responsible Gambling page for more guidance.