Privacy Policy

1. Introduction

1.1 This Privacy Policy ("Policy") describes how 88et ("the Platform", "we", "us", "our"), operating at https://88et.cam, collects, processes, stores and protects personal data relating to individuals ("Users", "you", "your") who access or use our services.

1.2 By registering an account on, or otherwise using, the 88et Platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein, to the extent that consent is the applicable legal basis for processing.

1.3 This Policy should be read in conjunction with our Terms & Conditions and Responsible Gambling Policy.

2. Definitions

For the purposes of this Policy, the following definitions apply:

• "Personal Data" means any information that identifies or can reasonably identify a natural person, directly or indirectly, including name, identification number, contact details, online identifiers and financial information.
• "Processing" means any operation performed on personal data, including collection, recording, storage, retrieval, use, disclosure and deletion.
• "Data Controller" means 88et, which determines the purposes and means of processing personal data collected through the Platform.
• "Data Processor" means a third party that processes personal data on behalf of 88et, subject to a data-processing agreement.
• "KYC Data" means identity-verification documents and supporting information collected during the Know Your Customer process, including CNIC, passport copies and proof of address.
• "Cookies" means small text files placed on a User's device by the Platform for session management, security and analytical purposes.
• "Special Category Data" means personal data that is particularly sensitive, such as health information relevant to responsible gambling assessments.

3. Personal Data We Collect

3.1 We collect the following categories of personal data:

3.2 We do not knowingly collect Special Category Data (such as health, religious or political information) except where a User voluntarily discloses health-related information in the context of a responsible gambling self-assessment or support request, in which case such data is processed solely to provide the requested support.

4. How We Collect Personal Data

We collect personal data through the following means:

• Direct provision: Information you supply when registering an account, completing KYC, making deposits or withdrawals, contacting support or responding to surveys;
• Automated technical collection: Data collected automatically when you browse or use the Platform, including via cookies, log files and analytics tools;
• Identity verification services: Where KYC verification is conducted with the assistance of a third-party identity-verification provider, we receive verification outcome data from that provider;
• Payment processors: We receive transaction confirmation and reference data from payment intermediaries where applicable to facilitate deposits and withdrawals;
• Fraud and security tools: Risk-scoring and fraud-detection services may supply additional data points used for account security assessments.

5. Purposes of Processing & Legal Basis

5.1 We process personal data only for specific, legitimate purposes. The primary purposes and their corresponding legal bases are set out below:

• Account registration and management: Necessary for the performance of our contract with you;
• KYC and age verification: Legal obligation (anti-money laundering compliance, age-verification requirements under applicable operator-licence conditions);
• Payment processing: Performance of contract and legal obligation;
• Fraud and security monitoring: Legitimate interests in protecting the Platform and its users from fraudulent activity;
• Responsible gambling monitoring: Legal obligation and legitimate interest in player welfare;
• Customer support: Performance of contract and legitimate interest;
• Marketing communications: Consent — only where you have explicitly opted in;
• Platform analytics and improvement: Legitimate interests in improving our services, balanced against your privacy interests.

6. Data Sharing & Disclosure

6.1 We do not sell your personal data. We do not share your personal data with third parties for their own marketing purposes.

6.2 We may share personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data-protection safeguards:

• Identity verification providers: For KYC processing in connection with account registration and ongoing compliance requirements;
• Payment processors and financial intermediaries: To facilitate deposits and withdrawals. Payment-method names referenced on the Platform (including but not limited to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah) are used for informational context — these providers have their own independent privacy policies that users should review;
• Fraud-detection and security service providers: To identify and prevent fraudulent activity, money laundering and account compromise;
• IT and hosting infrastructure providers: Who host and maintain the Platform under binding data-processing agreements;
• Analytics providers: Who process anonymised or pseudonymised usage data to help us understand and improve Platform performance;
• Legal authorities and regulators: Where disclosure is required by applicable law, court order, or in connection with an investigation of fraud, money laundering or other serious criminal activity.

6.3 All third-party processors are contractually bound to process data only in accordance with our instructions, to maintain appropriate security measures and not to retain data beyond the purposes for which it was provided.

7. Data Retention

7.1 We retain personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal or regulatory obligations.

7.2 The following indicative retention periods apply:

• Account data (active accounts): For the duration of the account and a reasonable period thereafter to allow for dispute resolution;
• KYC documents: Retained for a minimum of five (5) years from the date of account closure or the date of the last transaction, in accordance with standard anti-money laundering record-keeping practice;
• Financial transaction records: Minimum of five (5) years from the date of the transaction;
• Support and communications records: Three (3) years from the date of the interaction, unless subject to ongoing dispute;
• Marketing preferences and opt-out records: Retained indefinitely to evidence your preferences and prevent inadvertent re-enrolment.

7.3 Data that is no longer required and is not subject to a legal retention obligation is securely deleted or anonymised in accordance with our internal data-lifecycle management procedures.

8. Cookies & Tracking Technologies

8.1 The 88et Platform uses cookies and similar tracking technologies. The following categories of cookies are used:

Essential Cookies

Required for the Platform to function correctly. These include session authentication cookies and security tokens. These cookies cannot be disabled without affecting core Platform functionality.

Analytical / Performance Cookies

Used to collect anonymised data about how users interact with the Platform — which pages are visited most frequently, where users encounter errors and how navigation flows are used. This data is used exclusively for Platform improvement.

Functional Cookies

Enable the Platform to remember your preferences — such as language settings and responsible gambling tool configurations — so that you do not need to reset them on each visit.

8.2 You can manage cookie preferences through your browser settings. Instructions for the most common browsers are available via the browser's built-in help documentation. Disabling essential cookies may prevent the Platform from functioning as intended.

8.3 We do not use third-party advertising or retargeting cookies that track you across other websites for commercial profiling purposes.

9. Security Measures

9.1 We implement technical and organisational security measures proportionate to the nature and sensitivity of the personal data we process. These include:

• SSL/TLS encryption for all data in transit between your device and our servers;
• Encryption-at-rest for sensitive stored data including KYC documents and financial records;
• Access controls ensuring that personal data is accessible only to personnel with a legitimate need-to-know;
• Regular security reviews and vulnerability assessments of the Platform infrastructure;
• Incident response procedures for detecting and responding to potential data breaches.

9.2 In the event of a data security breach that is likely to result in risk to your rights and freedoms, we will notify affected Users and, where required, relevant regulatory authorities, in accordance with applicable obligations.

10. Your Data Rights

Subject to applicable law and any overriding legal obligations, you have the following rights regarding your personal data held by 88et:

To exercise any of these rights, contact our support team at [email protected]. We aim to acknowledge all rights requests within 5 business days.

11. Minors

11.1 The 88et Platform is strictly intended for adults aged 18 or above, or the higher minimum age required by the operator's licence jurisdiction. We do not knowingly collect personal data from individuals below this age threshold.

11.2 If we discover that personal data has been collected from a minor, we will immediately delete all associated data and close the relevant account. Any funds held in an underage account will be handled in accordance with our Terms & Conditions and applicable legal requirements.

11.3 If you believe that a minor has registered on the Platform, please contact us immediately at [email protected].

12. International Data Transfers

12.1 Personal data collected through the 88et Platform may be transferred to and processed in countries outside your country of residence, including for the purposes of hosting, analytics or identity verification processing.

12.2 Where personal data is transferred internationally, we take steps to ensure that appropriate safeguards are in place — such as data-processing agreements with third-party processors incorporating standard contractual clauses or equivalent protections — to provide a comparable level of data protection to that described in this Policy.

12.3 By using the Platform, you acknowledge and consent to such international transfers of your personal data as described in this section.

13. Third-Party Links & Services

13.1 The 88et Platform does not contain links to external third-party websites. However, the Platform may reference or interact with third-party payment processors and identity verification services during transaction or verification flows.

13.2 When you interact with a third-party payment provider — including but not limited to services categorised as mobile wallets or bank transfers — your data is subject to that provider's own privacy policy. 88et is not responsible for the data practices of third-party providers. We strongly recommend reviewing the privacy policy of any provider through whose service you transact.

14. Policy Updates

14.1 We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or Platform features. The effective date at the top of this document will be updated to indicate when the most recent revision took effect.

14.2 Where changes are material, we will notify registered Users by email to the address on record before the changes take effect. Continued use of the Platform after the notified effective date constitutes acceptance of the revised Policy.

14.3 The current version of this Policy is always accessible at https://88et.cam/privacy-policy. We recommend reviewing this page periodically.

15. Contact Us

For any questions, concerns or requests relating to this Privacy Policy or your personal data, please contact the 88et team through the following channels:

• Email: [email protected] — plain text display; not a clickable link
• Live Chat: Available 24 hours a day, 7 days a week, via the Platform interface
• Support Languages: English (primary); Urdu assistance available on request